PRIVACY POLICY

Last Updated: April 9, 2025

1. INTRODUCTION

Welcome to FAFABET ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gambling applications, services, and website (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. AGE RESTRICTION

Our Services are strictly intended for individuals who are at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under this age. If we discover that we have collected personal information from an individual under the legal gambling age, we will promptly delete that information.

3. INFORMATION WE COLLECT

We may collect several types of information from and about users of our Services:

3.1 Personal Information You Provide to Us:

Contact information (such as name, email address, postal address, and phone number)
Date of birth and government-issued identification for age and identity verification
Financial information (such as payment method details, bank account information, and transaction history)
Account credentials (such as username and password)
Profile information (such as profile picture and preferences)
Correspondence you send to us

3.2 Information We Collect Automatically:

Usage data (such as how you interact with our Services, betting patterns, and gaming history)
Device information (such as IP address, operating system, browser type, and device identifiers)
Location information (such as general location based on IP address or precise location with your consent)
Cookies and similar tracking technologies (as described in our Cookie Policy)

3.3 Information from Third Parties:

Identity verification services
Payment processors
Credit reference agencies
Fraud prevention services
Social media platforms (if you link your account with social media)
Public databases

4. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

4.1 Provide, Maintain, and Improve our Services:

Process transactions and manage your account
Verify your identity and age
Provide customer support
Monitor and analyze usage patterns and trends
Develop new products and services

4.2 Compliance and Security:

Comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
Detect and prevent fraud, unauthorized access, and other potentially prohibited or illegal activities
Enforce our terms of service and other policies
Ensure responsible gambling practices

4.3 Marketing and Communications:

Send promotional materials, special offers, and other information about our Services
Communicate with you about your account or transactions
Conduct surveys and collect feedback

5. RESPONSIBLE GAMBLING

We are committed to promoting responsible gambling practices. To support this commitment, we may:

Monitor betting patterns and behaviors to identify potential signs of problem gambling
Implement self-exclusion options and deposit limits
Provide information about responsible gambling resources
Suspend or close accounts when we have reason to believe a user is experiencing gambling-related problems

6. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information:

6.1 To Third-Party Service Providers:

Payment processors
Cloud storage providers
Analytics services
Customer support services
Identity verification services
Marketing and advertising partners

6.2 For Legal Purposes:

To comply with legal obligations
To enforce our terms and conditions
To protect our rights, privacy, safety, or property
To respond to requests from public and government authorities
To address fraud, security, or technical issues

6.3 Business Transfers:

In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy

To any other third party with your prior consent to do so

7. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

Maintaining your account as long as it remains active
Complying with legal obligations, including gambling regulations that may require us to keep records for several years
Resolving disputes and enforcing our agreements

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability:

Right to access your personal information
Right to receive your personal information in a structured, commonly used format

9.2 Correction and Deletion:

Right to correct inaccurate or incomplete information
Right to request deletion of your personal information

9.3 Restriction and Objection:

Right to restrict processing of your personal information
Right to object to processing of your personal information

Right to withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

helpdesk@fafabet.com

15. JURISDICTION-SPECIFIC PROVISIONS

15.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

15.2 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or applicable local laws.

15.3 Other Jurisdictions

Additional provisions may apply based on the jurisdictions in which we operate and where our users are located.